The small print
Terms and conditions
Last updated 18 October 2026.
Plain and honest: what you’re buying, how payment works, and what happens if plans change. If anything here is unclear, email Bea and she’ll explain it.
Who we are
MARSHALL LORE is the coaching practice of Bea Marshall. Everything on this site — sessions, enquiries and the workbook — is provided by Bea.
Questions about anything below, before or after you book, go to Marshall.Lore.Coaching@proton.me.
What’s on offer
Group session — £39 per person. A guided session working through The MARSHALL Way, lasting 60–90 minutes with no more than 10 people.
Workbook only — £25. The MARSHALL Way workbook as a Word document, with no coaching included.
Individual session and corporate session — priced by conversation. These are enquiries, not checkouts: you tell Bea what you need and she replies with what’s possible and what it costs.
The price shown at the time you pay is the price you pay.
Booking and payment
Card payments are taken securely through Stripe. Your card details go straight to Stripe — they are never entered on this site or stored by Bea.
For a group session you don’t choose a date at checkout. Once payment is confirmed, Bea emails you the session date.
Payment confirms your place. You’ll get an email confirming what you’ve paid for.
Refunds
All sales are final, and no refunds are issued for a change of mind. This is stated again at the bottom of every page and shown on the payment screen before you pay.
Your statutory rights are unaffected — nothing here limits what the law entitles you to.
If a session has to be cancelled or moved by Bea, you can take your place at another session or have a full refund. That choice is always yours.
Your workbook
After payment, your workbook arrives by email as a Word document with a download link. The link stays live for 14 days, so please download the file and keep it somewhere safe.
The workbook is for your own personal use. Please don’t share, resell or redistribute it.
If the email hasn’t arrived, check your spam folder first, then write to Marshall.Lore.Coaching@proton.me and Bea will sort it.
Your enquiries
When you send an enquiry, the details you give — name, email, and any phone number, organisation or message you choose to add — are saved so Bea can reply. Nothing is charged at that point.
Your details are used to answer you and to run your booking. They are never sold or passed to anyone for marketing.
Sessions, respectfully
Coaching helps you get clear and move forward. It is not therapy, counselling or medical advice, and it isn’t a substitute for treatment from your GP or another qualified professional. If you’re in crisis, please contact your GP or emergency services.
Group sessions work best when everyone in the room feels safe. What anyone shares stays with the group.
The rest
The words, images and materials on this site belong to Bea Marshall. Please ask before copying or reusing them.
These terms may be updated from time to time. The version published when you pay is the one that applies to your purchase.
These terms are governed by the law of England and Wales.
Questions? Just ask.
Marshall.Lore.Coaching@proton.me — Bea answers every message herself.
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